Kent Foot & Ankle Clinic Price List

A 24 hour notice cancellation policy applies

We are taking every precaution possible, to protect you and your families from Covid-19.

At Kent Foot & Ankle Clinic we have always adhered to strict cleaning protocols and safe practice in accordance with Royal College of Podiatry (RCOP) and Health and Safety Executive (HSE) and WHO guidelines. With the government document on Covid 19, the guidelines set by them state we are to increase the use of PPE (personal protective equipment) so we can reduce the risks of transmission.

We have a hand sanitising station and check temperature on arrival. We wear full, specific PPE including FFP2 & FFP3 masks, visors, gloves and aprons as per our governing body’s guidelines. We also have an acrylic screen fitted for additional safety at reception but also between podiatrist and patient. We have UV disinfectant foggers we use after each patient leaves and use a HEPA air filtration unit. This changes the air in the treatment room every 6 minutes and has been proven to filter bacteria and viruses.

Podiatrists work with drills causing airborne diseases to circulate. They also deal with scalpels, which penetrates the skin, hence dealing with bodily fluids and potential infectious diseases.

Our top of the range autoclave sterilises our instruments at 180 degrees and the ultrasonic cleaner used is also of the highest standard to ensure the instruments are sterile.

To help us keep you all safe we will add a £4 Covid safety supplement fee to all existing patient appointments, and £7 to all new patient appointments. Senior citizens appointments (65 years or older) will not have a Covid safety supplement added on routine and short appointments.

Unfortunately, during these difficult times, PPE, Clinical Waste Services, Sharps Waste Services & Special Medical Grade Cleaning Consumables have all increased by 60% and clinical waste is being collected far more frequently due to the extra cleaning and high PPE usage. Additionally, staggering appointments has also impacted business, therefore our Covid Safety Supplements remain but are kept low and fair for everyone.

We take care to spend extra time calling all patients a day or two before their appointment so we can screen patients by phone. We also go further and send a COVID questionnaire by email too. We check every patients’ file and send specific consent forms for their specific treatment, this is also to help with minimising time in the clinic.

Payments: Due to high COVID rates, our new policy is to take payment via a link or telephone. This helps with social distancing and helps with our COVID safety measures, especially since we do not have a reception team or a card machine at this practice. In order to be treated promptly and help reduce time spent in the clinic room after your treatment, card payment is preferred. We can accept exact cash (this is not preferred) as we would like to minimise handling change.

We thank you for your understanding and appreciation of our circumstances in this current climate.

Kindest regards,
J Lall
Director

£7 Covid Safety Supplement will be added to all new appointments (including senior citizens).

£4 Covid Safety Supplement will be added to all other appointments.

Senior citizens (65 years and older) will have No Covid Safety Supplement added on to their routine or short appointments (except for biomechanical appointments, which will be the usual price with no concession).

Pre Card Payments are taken in line with our new Covid Safety Policy

Jane (our booking system) only uses PCI compliant credit card processors to store sensitive credit card data. NO credit card data is stored in Jane. The actual sensitive information is sent to and stored within our payment processing partners Stripe and Payfirma.

Please kindly note; any offers, promotions or discounts should be stated upon booking, so you are booked in with the correct practitioner and/or treatment type. Free consultations along with all other treatments, have no set time, they are ‘usually’ up to the time allocated, as this can vary greatly from patient to patient. It is quite normal for a free consultation and treatment to be within the same visit and/or first appointment if requested, required and is time. Should treatment commence at a patient’s request, this will then be charged as per the standard, set fee, unless a promotion is mentioned. For all treatments, the full fee is payable (unless a promotion is mentioned) regardless of complete resolution of the condition as not all conditions can be treated in one visit and regardless of the time taken as most treatments are ‘up to’ the set time allocated and not ‘for’ the amount of time allocated. Our treatment prices are non-negotiable and are the set prices for all patients. We thank you for your understanding.